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One Client Logged In Multiple Times on One Server (Read 5965 times)

jacker Member Offline Posts: 42 Location: Milwaukee, WI Joined: May 20^th, 2008	Re: One Client Logged In Multiple Times on One Server Reply #15 - Jan 26^th, 2017 at 5:27pm	Print Post
	Actiontech: I have the EXACT same issue except I have 18 licenses and about 12 active users in seven or eight different office locations. If my license limit is reached for any reason, Sesame Server will NOT recover on its own, even if I kill all the clients manually...I can't even connect to get into the Admin utility! I must resort to the Emergency Shutdown and restart, unlock all the databases manually, until people can connect again... Why isn't there a way to limit concurrent client programs running to ONE OR TWO? That would help immensely... Maybe it will be fixed in version 3, I heard that's coming out soon!

	Jack - I'm smokin' past the filter and it's burnin' my lips...
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Ray the Reaper Global Moderator Members Lantica Support Offline The One & The Only Posts: 2480 Joined: Aug 20^th, 2003	Re: One Client Logged In Multiple Times on One Server Reply #16 - Jan 26^th, 2017 at 6:15pm	Print Post
	It has nothing to do with your license count. Your networking issue is happening before that. It is just another symptom of the problem. If you want test it, start a second Sesame Server on a separate set of ports(20020, 20021 for example) with no license file. This new server will allow one client. Try to connect 2 clients to it(from the server computer connecting to localhost, as it eliminates your network from the test). 1 will connect. The other will give you two errors(Too many clients and then failed to connect). You can continue to launch clients and they will give the same error messages. If you close down the original client, you can then launch another Sesame client. You can even try it using your license file and launch 12 clients(again from the server using '-server localhost' to keep your network out of the equation) In ActionTech's case, there is a network issue causing the Sesame Server to get either incomplete or incorrect data when the Sesame client attempts to connect. -Ray

	Raymond Yoxall Consulting ray.yoxall@gmail.com ryoxall@lantica.com Sesame Applications, Design and Support
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actiontech Full Member Offline Posts: 173 Joined: Apr 10^th, 2016	Re: One Client Logged In Multiple Times on One Server Reply #17 - May 18^th, 2017 at 2:09pm	Print Post
	Hello, I tried using the debugger version for awhile but then the problem didn't replicate itself. And then when it did I wasn't available an a Lantica representative fixed the problem, using a command prompt line. I've since replicated the solution and everything has worked fine for months. But now suddenly in the last few days it's not working again, and is crashing a lot. I think it may be linked to one computer in particular but I'm not sure. Anyway, here are some screenshots: http://imgur.com/a/0Pst0 , http://imgur.com/a/hQ0kV , http://imgur.com/a/dEaHQ


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Ray the Reaper Global Moderator Members Lantica Support Offline The One & The Only Posts: 2480 Joined: Aug 20^th, 2003	Re: One Client Logged In Multiple Times on One Server Reply #18 - May 18^th, 2017 at 2:29pm	Print Post
	What I did over the phone was simply restart the Sesame server using a command line so that I could see the debug being spit out. It was not a solution as you continue to have intermittent connectivity issues with your network. In the C:\Sesame2 folder there will be a file named SesameCommands.txt. I need that file sent to support@lantica.com before you restart the Sesame Server along with the Sesame log file from the Server computer. -Ray

	Raymond Yoxall Consulting ray.yoxall@gmail.com ryoxall@lantica.com Sesame Applications, Design and Support
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actiontech Full Member Offline Posts: 173 Joined: Apr 10^th, 2016	Re: One Client Logged In Multiple Times on One Server Reply #19 - Jun 16^th, 2017 at 4:00am	Print Post
	Still having issues. Have tried every piece of advice from the Server/Client troubleshooting guide on all computers. Have checked router settings, forwarded ports 20000-20001, checked for timeouts, found none, still getting random crashes. Still getting two of the same client logged in at the same time.


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BWETTLAUFER Full Member Offline Posts: 216 Location: Cambridge, Ontario Joined: Apr 9^th, 2010	Re: One Client Logged In Multiple Times on One Server Reply #20 - Jun 25^th, 2017 at 1:02pm	Print Post
	We used to have terrible lock up and connectivity problems with 30 users over four different locations, and we had to troubleshoot our network, replacing a network switch and upgrading our VPN to VPLS. While I can't solve the problem here, I can help identify it -- the computer that's having issues is likely dropping packets. Test it by running a continuous ping to the server for an hour, and then see how many packets are being lost. In a command window, run ping -t (the IP address of the server). After an hour hit Ctrl-X and note the number of packets transmitted and the number of dropped packets. See if that helps provide some insight on the issue?


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