Hot Topic (More than 10 Replies) @sendmail not working? (Read 1311 times)
Steve_in_Texas
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@sendmail not working?
Nov 30th, 2005 at 3:48pm
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Is anyone else having problems with @sendmail after upgrading to 1.1.3? All our emails sent from within sesame are failing. Outlook sends with no problems.

Perhaps we're having network issues that coincidentally occured at the time upgraded to 1.1.3.

Thanks,
Steve
  
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Ray the Reaper
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Re: @sendmail not working?
Reply #1 - Nov 30th, 2005 at 4:04pm
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What return error number are you getting?

-Ray
  

Raymond Yoxall Consulting
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Sesame Applications, Design and Support
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Steve_in_Texas
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Re: @sendmail not working?
Reply #2 - Nov 30th, 2005 at 4:10pm
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I'm using this program:

var nn as int

nn = @sendmail("smtp.myserver.com","Subject line","steve@myemail.com","Steve@youremail.com","","","test message")

if nn <> 0 then writeln("email bombed")

Is there a better way to check for errors?

Steve
  
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Ray the Reaper
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Re: @sendmail not working?
Reply #3 - Nov 30th, 2005 at 4:15pm
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Code
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if nn <> 0 then writeln("email bombed. Error Code: " + @Str(nn)) 



Change your error line to that and let me know what error code you are getting.

-Ray
  

Raymond Yoxall Consulting
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Sesame Applications, Design and Support
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Steve_in_Texas
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Re: @sendmail not working?
Reply #4 - Nov 30th, 2005 at 4:19pm
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email bombed. Error Code: -9

Steve
  
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Hammer
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Re: @sendmail not working?
Reply #5 - Nov 30th, 2005 at 4:38pm
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Steve,

It looks like some work we were doing to allow @Sendmail to send the authentication information that many outgoing mail servers now require has created a mismatch with 1.1.3.

Is this a critical function for you? If so, get in touch with Support and let us know.
  

- Hammer
The plural of anecdote is not data.
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Steve_in_Texas
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Re: @sendmail not working?
Reply #6 - Nov 30th, 2005 at 4:43pm
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Yes, it is critical for us to send email through Sesame. We use it hundreds of times per day for order confirmations, shipment notices, etc. (We've really come to rely on Sesame over the past year.)

I'll send Ray an email, but we'll probably have to roll back to 1.1.2 if a solution would take longer than 1 day.

Thanks,

Steve
  
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Hammer
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Re: @sendmail not working?
Reply #7 - Nov 30th, 2005 at 5:13pm
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OK. Give us a little bit. We'll see if we can send you something.
  

- Hammer
The plural of anecdote is not data.
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Ray the Reaper
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Re: @sendmail not working?
Reply #8 - Nov 30th, 2005 at 5:35pm
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Steve,

In about a minute you will have an e-mail. Follow the directions and let me know the result.

-Ray
  

Raymond Yoxall Consulting
ray.yoxall@gmail.com
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Sesame Applications, Design and Support
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Steve_in_Texas
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Re: @sendmail not working?
Reply #9 - Nov 30th, 2005 at 5:46pm
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I've said it before and I'll say it again....You all are truely amazing.

The Hotfix you sent works like a charm. I'll deploy to our users and server now.

Thanks again,
Steve
  
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Ray the Reaper
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Re: @sendmail not working?
Reply #10 - Nov 30th, 2005 at 10:08pm
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Glad to hear that it is working for you Steve. Let me know if you have any problems with it.

-Ray
  

Raymond Yoxall Consulting
ray.yoxall@gmail.com
ryoxall@lantica.com
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Bob_Hansen
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Re: @sendmail not working?
Reply #11 - Nov 30th, 2005 at 10:58pm
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Have not yet experienced the email issue with 1.1.3, but you folks need to given a big round of applause for the way you are responding to this for Steve.

This type of support is the stuff that has to help distinguish Sesame from other products.  A snapshot of this problem and the responses should be in a marketing package.  What, admit that there was a bug?  YES!  Admit it, and fix it the same day if needed.

APPLAUSE!   Grin   APPLAUSE!   Grin APPLAUSE!
  



Bob Hansen
Sesame Database Manager Professional
Sensible Solutions Inc.
Salem, NH
603-898-8223
Skype ID = sensiblesolutions
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Steve_in_Texas
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Re: @sendmail not working?
Reply #12 - Nov 30th, 2005 at 11:07pm
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Absolutely! A fix in less than 30 minutes...OUTSTANDING!

Steve
  
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