Well, when I get an error message that I can't open my database, I panic! (Probably typical with most Sesame users) are you saying I should shut down the server FIRST? Then try to re-open that app, then Sunlock? In that order? Every Time?
How are we supposed to know which one to do?
With all the bugs I've been running into lately, I'm crashing all over the place. (especially when working remotely). Thanks to your fast and effective support, I've stuck with Sesame through all these hassle.
But, come on! There HAS to be an easier way. How about more informative error message such as:
Hey Stupid, I'm not locked, but I am crashed, so you need to restart the server.
Or
OK, this time I'm locked, but I will only unlock with the Sunlock utillity. Using the unlock from admin panel will only result in more frustration for you.
Steve
Sorry, I needed to vent a little.