Getting Started With Sesame
Getting Help With Sesame
Additional Links & Resources
 Guides, tutorials and answers to commonly asked questions. |
 Information and resources that will help new users get started with Sesame. |
 Schedule your free live online demo with a demonstrator knowledgable in both Sesame Database Manager and Symantec Q&A database. |
Getting Help With Sesame
 If you are having a problem with one of our products, please use the ticket form to describe it as thoroughly as possible. We will do our best to get you an answer within one business day. |
 A Peer-To-Peer Forum where you can discuss your questions with other users, consultants and Lanticans. |
 Focused Support is an on-line, one-on-one session with a Sesame design expert who will provide professional design advice, programming help and tips that apply to your specific case. Your Sesame expert can even make immediate changes to your design, directly on your computer. |
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Contacting Technical Support The Online Support Request Form is the preferred method of contacting technical support, but if you need to get in touch with us in another way, technical support can also be reached by email at support@lantica.com or by telephone at (800) 293-9549 (From outside the Continental United States: +1 330-527-0344). Office hours are Monday through Friday from 9:00 AM to 5:00 PM Eastern Standard Time This support option is only for users of a legally purchased and licensed Lantica product. If you have pre-purchase questions, please contact our Customer Service department. Lantica Technical Support does not provide support for Symantec Q&A If you need help with Q&A, please contact Professional Computer Technology Associates (PCTA). |
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Additional Links & Resources
 Links to other useful websites and consultants who offer support for Lantica products. |
